1 reviews | Active since Jul 2016
Beware of Vodacom.
When I-Pads first came out I purchased a Nashua contract for a data only Sim.After a few years Nashua was bought out by Vodacom and my contract went to them.All fine.Down the line I got a lap top at the Herm**** branch on the same contract but keeping my sim only package for my I-Pad.This was my only dealings with Vodacom.when the laptop reached its 2year date I cancelled that contract at the Herm**** branch only to find a few years down the line (many years in fact) I was still paying for a laptop which was long out of use.This year I got a new i-pad and because it is now wi-fi only Isent e-mails,letters,phone calls,and questions on their app to try and get my contract cancelled.So I stopped my debit order.Whoopee!suddenly Vodacom woke up and contacted me.I was told to pay up my arrears and the next month debit order amount to bring my account to zero and then phone back and they would cancel the contract.But no no-you cant do that ,you must first pay the length of contract still to run.What nonsense!!!!! I never spoke to vodacom at all about the contract renewal at any time of either of the two running amounts.Who renewed the lap top contract after I cancelled at a Vodacom branch??? I quoted the consumer Act where it says I may cancel a contract without penalty from a company if I so wish.I will not pay Vodacom another cent for this very reason,I am done with them.
