1 reviews | Active since Jan 2015
Beware of Vodacom
I would really love to sit here and rave about how amazing vodacom is but I really cannot. This issue with billing is completely ridiculous. Vodacom is supposed to send you a message when you are about to run out of data and then suspend web use until you top-up again-but instead they continue billing you (2 rand per MB) making your bill look like you got plastic surgery instead of normal data use. <br> <br> This is complete nonsense, Vodocom. We are loyal costumers and this treatment is just abuse. Stop promising us that you re going to look into these problems and then ***** us over in the end. That might be the way you run business now but you start losing costumers by continuing to do this to them. This complain is a warning to all Vodacom costumers- always check your balances and make sure that you stay up to date with your finances.<br> <br> I am extremely dissatisfied with your service.
We apologise for the service that you received and the inconvenience caused in this regard.
The matter has been escalated and a consultant to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter has been escalated and a consultant to assist with resolution.
Kind regards
Vodacom Consumer Website Team
