kG
krishna G

1 reviews | Active since Dec 2010

25 Mar 2022, 14:30

BEWARE OF TAKING CONTRACTS WITH VODACOM, AT THE END OF THE CONTRACT THEY SABOTAGE YOU BY RENEWING YOUR CNTRACT BECAUSE THEY HAVE YOUR BANK DETAILS

I had numerous contracts with Vodacom,when it comes to the end of the contracts we don’t get a chance to cancel the contracts, they automatically renew the contract, I have phoned them on numerous times to cancel, nothing was done, I went to their head office on numerous but still no response eventually I put a stop to the debit order then they woke u, they keep on phoning me to say I owe them money, I never used their data for months and they still say I owe them money, in fact Vodacom owes me money for the number of times I travelled to different offices. My number is ***

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Replies (1)
Vodacom
Vodacom's reply26 Mar 2022, 13:10
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team