1 reviews | Active since Feb 2020
Beware of ****s
I was called by Elite Mobile late last month and told that they chose my number to give me an additional 5 gigs data at no additional cost to my monthly cost I double confirmed that I am not interested if my premium was going to be increased I was assured that no increase will happen I just received my invoice for March and my premium shot up from R700 to R900 Upon calling Vodacom I was told they will investigate my complaint I was at n touch with a very helpful Gcinele She called and then put me in touch with Elite Mobile Durban who called me in during February I recollect speaking to someone who’s name starts with S
I then spoke to Siendra of Elite Mobile yesterday I got a call from Salomi of Elite today and am not told that the cooling off period is now over when I only received the invoice on 9 March only to find out that I was ****MED I am not interested in this contract and demand that this be canceled with immediate effect I will be requesting my bank to stop all payments to Vodacom until this issue is resolved and my account corrected I am available for discussion at any time Vodacom
Vodacom- Please DO NOT partner with ********
