BEWARE OF CONTENT SERVICES AND AUTO ACTIVATED BUNDLES

We have one of our companies simcards sitting in a router, its supposed to only get 5gigs of data a month at R250pm. Since last year it has been racking up bills of R5k - R6k each month on content services and 'auto activated bundles' - which Vodacom was not given permission to activate or subscribe to. They say these types of things are "embedded" into the contract, when asked for a copy of the contract they cant provide it as the deal was done by a 3rd party, over the phone, that Vodacom hires to call clients. We have had no help from Vodacom in trying to figure out how this could happen. If we so much as request more sms's for a phone number we have to get a signed document from our Director, so how does Vodacom think its OK to add on all this unnecessary nonsense.