1 reviews | Active since Jun 2016
Beware!!!
<p>I bought a cell phone for my daughter at Game on the uChoose 200 contract. I was assured that it would not cost me more than R189 pm and that any additional cost will have to be prepaid. When I received my bill this month there was an extra R149 for 1GB month to month TopUp added to it. Apparently if you select monthly when buying data through *111# it doesn’t come of your airtime, but is added to your bill. I’m very upset about it. This means there is no way that you can buy a recurring data bundle that comes off the R200 you receive on your uChoose contract.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
My problem was rectified, but you can still only buy once-off bundles.
My problem was rectified, but you can still only buy once-off bundles.
