1 reviews | Active since May 2015
I have been a loyal customer of Vodacom for years and years. I receive a phone call from Vodacom saying that I am such o good and loyal customer that they will give me 2Gig data on my smart S package. The lady speaks so fast and asks me if I would like that - so thinking great that is nice of them I say yes and because I have another contact they will also do the same for my sons contract I pay. How amazing.<br> Few days later a parcel gets delivered with 2 sim cards & 2wifi devices. This does not seem correct so I phone Vodacom that tells me I must phone sales, which I have done, only to find out that it is 2 new contracts that I must pay. So I request please collect ASAP. This was 2 weeks ago, since then no collection and I have been billed a R176. I once again phone to be told that the case has been closed, once again I inform them I do not want it. Still waiting for collection to be done. Phoning Vodacom and they tell me it is a 3rd party and they cannot assist, but they can collect the money. So what more must I do!!! I am very disappointed with Vodacom - some great treatment for a good and loyal customer!!! <br>
Best regards,
Best regards,
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