Better off with any other service provider

<p>I have been billed rediculous amounts the past two months ranging from R2966 to R2150 only for data usage. I only move around in wi fi areas and use my phone almost never. I decided to do an investigation going back up until July 2014. I have a data usage app and requested to view my itemised billing for my March usage. There the one month they billed me for 2.8 Gig where I only used 1.18 Gig( most of it in Wi fi areas) and i had to buy 3 Gig! I did not download any movies?! Going back every month I used more or less 1 gig of data, but they kept on billing me exorbitant amounts even when I bought extra data bundles to keep the amounts down.</p> <p>It came to my attention that in November 2015 they even took off more money from my account by R707 than invoiced.</p> <p>I tried contacting customer support, but they were useless and I found out that my account is still on my mothers name and ID even though we have requested to get it changed 8 years ago! I even contacted the head office in Cape Town to give me the mail address of their MD, but they don't have his details....apparantly.</p> <p>Head office told me that someone will contact me, but when they phone and I answer, they put the phone down.</p> <p>Vodacom owes me R15 348.36 to date.</p> <p>I urge anyone that is with vodacom to scrutinize your bills as it seems that they are taking chances with your money!</p> <p>Vodacom, I am eagerly waiting on your reply</p>