AM
Amavel M

1 reviews | Active since Oct 2016

27 Aug 2025, 16:12

Better come customer care calls

I’ve been calling Vodacom for the last few days repeatedly trying to get through to a voice of a normal human and constantly get put through some virtual voice that is incapable of hearing my selection and school. I’m having issues with self and coverage which does not allow me to make normal phone calls no WhatsApp calls. I’ve got to constantly be switching my phone off and on so I can get signal for a few phone calls before disappears.

0
Replies (1)
Vodacom
Vodacom's reply28 Aug 2025, 07:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team