GG
Gregory G

1 reviews | Active since Jul 2014

18 Sept 2016, 07:36

Better but no conclusion

<p>As per my last posts. I have emailed vodacom asking why they cant assist me with the phone i want. No reply Friday i finally phoned they said that my score has dropped from a PD700 to a 500 i checked last night as there is nothing wrong my credit score i just was approved for huge bond. Turns out it is my credit score at vodacom. They haven't updated my credit report since June. I have sent multiple emails this is ****** stupid. </p>

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Replies (1)
Vodacom
Vodacom's reply18 Sept 2016, 07:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team