LS
Leila S

1 reviews | Active since Mar 2019

13 Mar 2019, 13:10

Best....Uhhh, I mean BAD SERVICE FOR YOU!

To whoever may be interested or not

So Vodacom migrates my number from a Smart S package to a uChoose More Data 2GB, which I would like to know by who’s request & consent? (After numerous requests, feedback received – NONE) Weeks later……after spending 30+ minutes per call with various call center agents, being transferred from one department to the next, requesting proof that this was done with my consent & requesting that this be FIXED, / migrated back to my old package – NOTHING!!!!!! Reference numbers, 1- ********** ********** / 1- ********** ********** / 1- ********** ********** , I will gladly send you more, should you require this. So, for now, one has to be satisfied with 0.00 airtime, 0 Data @ your own inconvenience

Thank you for the awesome bad service & for convincing me to port my number Vodacom, its been real!

Kind Regards Leila

0
Replies (3)
Vodacom
Vodacom's reply13 Mar 2019, 13:37
Official
 
Dear Customer, 
Thank you for making us aware of your query. 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
***Please note*** Beware of phishing ****s. 
Vodacom will not contact you via WhatsApp to request your personal details 
Regards, 
Vodacom Consumer Website Team 
LS
Leila S's update13 Mar 2019, 13:41
Reviewer Update
So Vodacom will contact me via WhatsApp right? So what happens when you don't have data to access your WhatsApp messages, what then?
LS
Leila S's update14 Mar 2019, 07:53
Reviewer Update
Please advise as to when my account will be migrated / activated..... Im still with no airtime / data & I need this for work purposes??