SH
Shahida H

1 reviews | Active since Feb 2019

21 Feb 2019, 09:54

Best service received

I was offered a rooter from one of the rewards section consultants and it so happened that I did not agree and was sent the device. I immediately phoned Vodacom and explained the situation to Komona Pillay whom assisted me until the transaction was cancelled. She was fantastic and reminded me of the olden days where people would give 150% and go that extra mile to sort out your query. I commend you highly Komona.

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Replies (1)
Vodacom
Vodacom's reply21 Feb 2019, 10:00
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team