XP
Xolile P

1 reviews | Active since Sept 2020

29 Aug 2023, 09:38

Best Service

I would like to give a 5 star rating to a consultant who assisted me with my query last night around 19:15. Her name is Reabetwe or Arabetswe (if I'm not mistaken), I believe she is based at Merchant call center in JHB. The lady was very informative, patient, willing and able to assist with my query to the best of her ability. It's people like her who make Vodacom the best network in the country. Shout out to you Arabetswe, you deserve a position in management at Vodacom, and I appreciate your assistance. May the people in bigger offices with bigger tables see this message and give you your managerial position coz you're a definite asset to the company. Stay blessed.

0
Replies (1)
Vodacom
Vodacom's reply29 Aug 2023, 10:00
Official
Dear Customer, 
 
We are glad to hear of the service that you received. 
 
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. 
 
Regards 
 
Consumer Website Team