Best Network in the Country - Beg to Differ
<p>I am highly disappointed in the service received from Vodacom. I logged a query in May regarding my account and incorrectly allocated minutes. After many calls to the call centre and much frustration I have not received any feedback or resolution. Furthermore I have incurred additional costs. It is now 2 months later with no feedback or resolution. Funny enough when I requested a contract upgrade, this was done in less than a week. I find this quite disappointing as there is quick turnaround when more money is needed from me but not to address my issue. I am really considering switching!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
