"Best" network in South Africa

I recently signed up online for a new contract that comes with a phone. Such quick service, received my phone within a few days.

Went into my local Vodacom shop to change my number to my old one. They said they could not do anything but recommended I call Vodacom directly. Vodacom told me I could not keep my number, but would have to indicate this when signing up for a new contract. Which was not an option on the Vodacom site. So now I need to return the phone, reverse the contract, and apply for a new contract. Which has the chance of being declined, since I would have just app**** for one, and I would then have to wait 3 months. Are you kidding me?? I bought an "online only" deal and now have to start over just to get my own number.