1 reviews | Active since May 2016

12 Nov 2023, 10:20

Best experience with Vodacom is when contract is finally terminated

I have finally cancelled 3 contracts worth 2500 monthly with Vodacom !!! so happy to leave this operator. I have ported the first number to the other yellow brand, onboarded and activated within 5 minutes on a monthly plan giving me far more than Vodacom outdated, archaic, over-expensive long term contracts and awful support which was the trigger point after 5 weeks of nightmare. Bonus: yellow brand coverage is even better in my area. I had 1 network bar with Vodacom....

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Replies (1)
Vodacom
Vodacom's reply12 Nov 2023, 11:02
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team