MM
Mekiya M

1 reviews | Active since Jan 2017

29 Jan 2017, 23:07

Best 4G network, worst customer service

<p>It may have taken me time to respond, but nonetheless I am unhappy with the service I received from Vodacom. </p> <p> </p> <p>After returning my phone to them because of being fed up because it keeps get broken,they still have me the same brand new phone again... I sincerely hope this one doesn't get broken. Otherwise I cutting my ties with Vodacom. </p>

0
Replies (1)
Vodacom
Vodacom's reply30 Jan 2017, 07:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team