LL
Lewis L
1 reviews | Active since Dec 2017
07 Oct 2020, 12:12
BEJOND USELESS
I have complained to Vodacom on 25 September already and till now nothing has happned, except for a call I received from somebody that has no idea what is going on. It is very obvios that customer service to Vodacom is a swear word.
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Replies (2)
Vodacom's replyOfficial
07 Oct 2020, 14:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Oct 2020, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Oct 2020, 16:28Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly note with regards to your service request number SR***, our records shows our Fibre Support Team have assisted and provided you feedback via email. Regards Consumer Website Team
Best regards,
Vodacom's reply09 Oct 2020, 16:28
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly note with regards to your service request number SR***, our records shows our Fibre Support Team have assisted and provided you feedback via email. Regards Consumer Website Team
Best regards,