Being throttled second month in a row prior to reaching FUP.

This is the second month in the row where I am being throttled. I have not even reached the FUP. I had to call again and log a call and wait for them to assign issue to their "back office" . This is ridiculous since inception I am being throttled early and when I brought it to their attention. Not even an apology or compensation. I logged a call under SR***. I can't even do nothing with this 2mb speed. I am so annoyed right now.