Being the run around yet again

<p> I was sold a Vodacom contract via Elite Mobile last year October 2016. I was having challenges from day one with my new tablet. Elite mobile collected the tablet for inspection. I was ten told that i needed to pay for the repairs of the tablet that was brand new which was still under warranty. I was also debited incorrect amounts, etc. I complained about all this to Vodacom whom agreed to cancel my contract and refund me all my debits based on the fact that the contract was sold to me incorrectly and the broken tablet.</p> <p>The cancellation happened in May this year.</p> <p>I was given a 'run around' from one deprtment to the other regarding my refund. One department blaming the other. I was placed on a conference call with two departments where the both was arguing and passing the buck between themselves. I still got no refund.</p> <p> </p> <p>I then e-mailed Lindi Dhlamini in November 2016 whom responded to me immediately. Three days later i got my refund.</p> <p> </p> <p>I now got debited R1600 for my contract. I am total disagreement with this so i had the debit order returned by my bank. I e-mailed Lindi Dhlamini on the 14/12/2016 but got no response. I sent an e-mail to Tshepiso Makgale on the 11/01/2017. Afurther e-mail was sent to the CEO's Office on the 18/01/2017 with no response as yet.</p> <p> </p> <p>All these e-mails was sent over and above the numerous calls i made to Vodacom.</p> <p> </p> <p>I am being given the run around yet again by Vodacom.</p> <p> </p> <p>Does Vodacom not know what's happening......???</p> <p> </p> <p>The service i am receiving is SHOCKING!</p> <p> </p>