1 reviews | Active since Mar 2017
Being taken advantage of
<p>I went to take a two year contract for R299.00 </p> <p>That gives a router and a free tablet withm10GB day and 10 At night </p> <p>I ended up with a SIM swap done without my knowledge though I was refunded later after complaining </p> <p>I was also told that I'm a **** in full view of other customers just because I used the words unlimited instead of open end a term used by vodacom </p> <p>The tablet that was free I was told it will only be a data meaning I will now have two data devices </p> <p>As well as three debit orders running every week from my a count CLOSETO R700.00 WAS DEDUCTED FROM MY ACCOUNT BY VODACOM WITHIN THREE WEEKS OFMOPENING AN ACCOUNT WITH THEM </p> <p>Not knowing what I was paying for </p> <p>Up to now I'm told to be the one who phones the accounts department and find out about these radicolous billings </p> <p>That I never authorised them to do in the first place </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Thank you Vodacom for coming back to me
And apology accepted
Thank you Vodacom for coming back to me
And apology accepted
