dD
dillonk D
1 reviews | Active since Nov 2016
03 Jan 2024, 13:22
Being spammed with debt collectors even though I have no vodacom account
I went to the Vodacom shop to see why my number is with Legal, I then got a number to call Legal, I called and put in my ID number but is says that my ID number is not in the system.
I need you guys to fix the issue with my cellphone number. I keep getting debt collectors calling me but I have no account with Vodacom. I am pre paid. If someone else has used my number with Vodacom, then the issue must be fixed now! I am sick and tired of this nonsense. I have been a loyal vodacom customer for many years.
Helpful (0)
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Replies (1)Vodacom's replyOfficial
03 Jan 2024, 14:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Jan 2024, 14:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
