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dillonk D

1 reviews | Active since Nov 2016

03 Jan 2024, 13:22

Being spammed with debt collectors even though I have no vodacom account

I went to the Vodacom shop to see why my number is with Legal, I then got a number to call Legal, I called and put in my ID number but is says that my ID number is not in the system.

I need you guys to fix the issue with my cellphone number. I keep getting debt collectors calling me but I have no account with Vodacom. I am pre paid. If someone else has used my number with Vodacom, then the issue must be fixed now! I am sick and tired of this nonsense. I have been a loyal vodacom customer for many years.

0
Replies (1)
Vodacom
Vodacom's reply03 Jan 2024, 14:05
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team