MN
Magdeline N

1 reviews | Active since Dec 2016

07 Dec 2016, 09:08

Being sold a contract on false pretences

<p>Had a call from Vodacom agent, he said vodacom is giving me a tablet due to the fact that I am the customer and vodacom is trying to retain their customers, I was advised the current rate will be reduced to R199, and then I had the bill, I was billed twice, for the tablet that I was given, its such a cheap device that will cost me not even R 500 why will I take it for contract and for 24months, when I received the devise I did not complain as I thought its a gift, camera was not working but a gift u dont complain only to find our the devise was not a gift but new contract,</p>

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Replies (1)
Vodacom
Vodacom's reply07 Dec 2016, 10:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team