Being send from Pillar to Post

I have never ever in my life dealt with so many *********** people in my life before. I have spoken to Irene, Shadonay, Selamine, Linda Mashuda, Irene, Chad that just puts you after keeping you on hold for such a long time back in the queue and i dd not get the late sleepers name. Not one of them can assist me. My order no SO *** , i told them that my complex is fibre ready, people that lived here before us had fibre. I left numerous messages for Service Delivery Managers to contact me back but no one calls back. I have convirmed with VUMATEL myself that the complex and our unit has had fibre in it previously. Vodacom just needs to send VUMAtel and order so that i can get my fibre sorted. This seems to be something small that they all can not understand. They keep on "escelating" my problem since the beginning of August. Disgusted with this