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Boitumelo M
1 reviews | Active since Apr 2010
15 Apr 2020, 12:19
Being ****** by Vodacom
Good day,
My Vodacom saga doesn’t seem to end. I cancelled all my accounts with Vodacom, they settled an incorrect amount and I left it as they penalized me for items I did not possess and for cancelling my contract yet it was due to their lack of control measures to curb *****.
From March and April they debuted my account for insurance. How am I supposedly paying insurance for none existing items? Why start in March when we cancelled everything months before?
Can something be done with these service providers. This is out of hand, how much are they taking from people who don’t pay attention to their debit orders? Vodacom please return my money, I have said this before, I don’t want any of your products.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
15 Apr 2020, 12:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Apr 2020, 12:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Boitumelo M's updateReviewer Update
02 Jun 2020, 09:31My query was not resolved, my account is still being debited. Such poor service and dishonesty from Vodacom, this has been dragging forever.
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Boitumelo M's update02 Jun 2020, 09:31
Reviewer Update
My query was not resolved, my account is still being debited. Such poor service and dishonesty from Vodacom, this has been dragging forever.
