Being ****** by Vodacom

<p>I upgraded my Vodacom contract in February 2016. On my old contract I had a Blackberry phone and was paying the R59 per month for BIS, no problem. With the upgrade I took a Blackberry Z3 and was told that the BIS does not work with the Z3 and that I will have to buy data separately. No problem? Big problem. I now buy data and Vodacom still deducts R59 off my account every month. I have phoned them with every statement I received and all I get are empty promises of how they will fix my account and stop deducting the R59. One of the biggest problems is having to talk to the operators at the call centre. Totally ***********, and you can not get past them to talk to a more senior person. Why is it that companies can get away with this sort of service. The fact is that companies are making to much money and do not give a hoot about their customers. As long as they can bill them at the end of the month and rake in the bucks. It is very sad. I would like to ask a senior person at Vodacom to please contact me so that we can discuss this and you explain to me how you sleep at night while steeling from the public. The last operator I spoke to even told me I can not get out of my contract as it has to run for two years. Terrible service.</p>