PW
PAUL W

1 reviews | Active since Apr 2015

23 Apr 2015, 14:40

BEING ********** FOR DATAIVE ALREADY PAID FOR

I purchased data bundles with my cellphone. I receive a message that my purchase has been successful. So i go on my merry way consuming bandwidth roaming the internet and downloading apps. 4-5 hours later i receive an sms telling me my bundle is now active, after they've told me my purchase was successful. In the interim, i have been using bandwidth at R2 a meg unbeknown to me. This has occurred nearly every time i have purchased data from Vodacom.<br> <br> This is extremely misleading to the public and under-handed.

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Replies (1)
Vodacom
Vodacom's reply24 Apr 2015, 07:54
Official
Hello WINGS19731,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team