VD
Vanessa D
1 reviews | Active since Mar 2009
27 Jan 2020, 08:47
Being **********!!!
I took out a contract for data with Vodacom, straight away I realised it was not enough and contacted them, I was told I could only change it after 3 months. Now when I ask I am told I cannot change it as the other deals are for new contracts only and I must take out another contract if I need more data ?????????????????????????????????? This must be customer service at its best....
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Replies (1)Vodacom's replyOfficial
27 Jan 2020, 10:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jan 2020, 10:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
