Being penalized cause I had a staff number?
Good Day
I pre-ordered the Galaxy S9 on the website.
I left Vodacom recently as an employee.
So I get the call yesterday from an Online consultant advising me that my score is too low to
1. Get the Galaxy S9
2. Even upgrade to the lowest package of R799 per month.
Why is this score too low, as this is was a STAFF number for 10 years?
Also my salary went up since leaving from R45000 per month to R65000 per month so how dare this person tell me I can’t afford a higher cell phone bill????????????????????????
It is my fault if you mark your staff numbers as low and now that I am a normal customer I must suffer or should I move to another service provider?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)