being overcharged AGAIN
Unimpressed. I was contacted by Vodacom to upgrade mine and my 'kids contracts it was going to cost me R20 extra per month and my children bills would decrease. I got a bill of over R800 more than the previous month. I contacted Vodacom and spoke to Bapiwe, his words "I promise I will come back to you with the recorded call from the agent who sold this to me" NOTHING I have heard NOTHING. You have deceived me and I will NOT let this go. Sick of your broken promises Vodacom.
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Vodacom's replyOfficial
28 Oct 2022, 12:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2022, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team