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Sean E

1 reviews | Active since Nov 2013

13 Mar 2015, 15:56

Being Over Charged

My Cellphone Account was transfered from Nashua Mobile to Vodacom <br> <br> Right from The Beginning i Paid for My contract R 379.00 every Month , Everything Included, It was only a bit more if phoned More . I have all the invoices and statements to prove this .<br> But now that i am with Vodacom i am being billed R 11.00 more for Caller Line Identity , But this was activated , i could see all my callers . Today i phone 111 and spoke to someone with regards to this , he said hold on , then someone else came on the line and very abruptly said i must phone nashua mobile and gave me the number which you could of guessed did not exist .<br> Very Bad Service , Not what i Expected , Really<br>

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Replies (1)
Vodacom
Vodacom's reply14 Mar 2015, 09:45
Official
Hello shaunsworld,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites

Best regards,