DC
Deidre C

1 reviews | Active since Jun 2012

28 Jan 2019, 18:52

Being held hostage by Vodacom notifications

I've had my Vodacom number since I was a teenager and never had any problems up until a few months ago when I started receiving Vodacom notifications for a nother number ENDLESSLY and at all times of the day!! I contacted the call centre and they log calls with their back office over and over and over. They would say the problem has been resolved, and it would go well for a few weeks and then it would start back up a gain. I've logged my last call this afternoon. If this problem is not permanently resolved this time LAWYERS WILL FOLLOW!

0
Replies (1)
Vodacom
Vodacom's reply29 Jan 2019, 06:42
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team