LW
Lincoln W

1 reviews | Active since Dec 2010

04 Feb 2019, 10:57

Being Held Hostage By Vodacom...

So I've waited since August 2018 to get my Vodacom Fibre activated, i would now like to cancel my contract with Vodacom because Mweb cannot install until Vodacom cancels my contract, now Vodacom tells me I must give one months notice for service i never received???? These guys need to be taken to court with their bullying of customers, surely they are not treating customers fairly,

0
Replies (2)
Vodacom
Vodacom's reply04 Feb 2019, 11:43
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
LW
Lincoln W's update08 Feb 2019, 11:18
Reviewer Update
still no call or feedback from Vodacom, but im not even surprised your their service is pathetic!!