KS
Krizel S

1 reviews | Active since Oct 2020

10 Jul 2023, 13:19

Being forced to upgrade my account - prefer month to month

Good afternoon, Please could your consultant or 3rd party agencies STOP contacting me to upgrade my account?

I am not interested in upgrading my account at this stage, and if anything changes, I will then make contact.

Month to month is preferable to me right now and Vodacom still gets their money so unsure why the constant calls are necessary.

I can make a decision on MY account and finances

Thank you

0
Replies (1)
Vodacom
Vodacom's reply10 Jul 2023, 13:47
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team