KS
Krizel S
1 reviews | Active since Oct 2020
10 Jul 2023, 13:19
Being forced to upgrade my account - prefer month to month
Good afternoon, Please could your consultant or 3rd party agencies STOP contacting me to upgrade my account?
I am not interested in upgrading my account at this stage, and if anything changes, I will then make contact.
Month to month is preferable to me right now and Vodacom still gets their money so unsure why the constant calls are necessary.
I can make a decision on MY account and finances
Thank you
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
10 Jul 2023, 13:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jul 2023, 13:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
