Being fed false information

<p>Vodacom phoned me to sell me a migration contract that they said would be the same price as the one I'm currently on and they would move me over for free. I accepted it based on the fact they said there would be no hiddlen costs and no additional fees. I was migrated to that contract in a day. The following day when the migration had taken place, I saw the new contract was in fact more expensive than the one I was on. So I phoned to speak to them to tell them to move me back. ****tso from the service department then told me she'd move me over without any problem and that my old contract would reflect again the following day. Today is the following day and it's still the same. So I phoned back. The lady I spoke to now then told me (after 20 minutes of back and forth to different departments) that it would take 2-3 business days for them to do this.!!!!</p> <p> </p> <p>How do you firstly, sell a contract to someone based on incorrect information, and then secondly when they complain, LIE to them AGAIN about how long the process takes?</p> <p>Now I have to put money into this stupid contract for the 3 days that it's taking you guys to fix a problem that YOU MADE IN THE FIRST PLACE</p> <p>Pathetic pathetic service honestly. I wish I could give you less than one star.</p>