1 reviews | Active since Mar 2017
BEING DEBITED AFTER CANCELLATION and MY REFUND STILL NOT PAID BACK FOR INCORRECT D/O Account number: I***-7
<p>Today its 19 May still waiting for my R280 refund to be paid back to me for ********** 129 incorrect debit orders which i have reported numerous times, worse when i was on vacation 29 april Vodacom debited my account R3340.27, when i called their call center the consultant confirmed the contract was cancelled and she did not know where this R3340.27 came from , I called my bank to reverse the d/o as Vodacom had no authority to debit , even sent an ********** no response, WHAT DO I HAVE TO DO TO GET MY REFUND AND FOR VODACOM TO STOP DEBITING MY ACCOUNT???? they messing up my excellent credit score </p> <p>Regards</p> <p>Sithembile Khumalo</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Sithembile Khumalo,
Thank you for your patience.
I've responded to you via email with feedback.
Regards,
UW
Dear Sithembile Khumalo,
Thank you for your patience.
I've responded to you via email with feedback.
Regards,
UW
