1 reviews | Active since Jul 2017
Being Charged full package for last 6 months even though phone was paid off and contract expired.
<p>I have just cancelled my Vodacom contract they have offered my same package for 160 rand a month, so why have i been paying 1700 a month for the last 6 months when my contract has expired, surely they have been deducting this amount ilegally if my contract has expired, I feel I need a refund for past 6 months.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team