MI
Muhammad I

1 reviews | Active since May 2014

22 Dec 2017, 08:44

Being charged for nothing

As of October all my contracts with vodacom have been cancelled. I am still being charged for some reason and nobody can tell me what its for. Why does vodacom feel that its okay to take money from our accounts without permission??

0
Replies (2)
Vodacom
Vodacom's reply22 Dec 2017, 08:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply22 Dec 2017, 11:08
Official

Hi Muhammad

As discussed feedback has been provided.

Have a pleasant day further!

Regards,

RJ

Best regards,