BEING CHARGED FOR CONTRACT I DON'T HAVE!!

<p>On the 12th May I was contacted by Vodacom customer care to add a bolt on data package to my existing contract. It was then made apparent that this was not a bolt-on contract but a separate data sim card which would not work with my existing contract number. As such I advised Vodacom that I would not be accepting this contract becuase it made absolutely no sense to have a seperate sim card. I have never received the simcard, a contract or any addtional data and I have been billed since May 2016. In my mind this is theft as Vodacom are simply debiting money from my account everu month with no consent or signed contract. I am concerned to add a stop order as I do not want to mess up my credit ratings.</p> <p> </p> <p>Since May 2016 I have been trying to get Vodacom to refund this money and cancel whatever they have on their system but to no avail. After almost 1 year and numerous calls I have received nothing except debit orders. </p> <p> </p> <p>Every time I contact Vodacom I have a different procedure to follow and no system in place to actively resolve my issue. </p> <p> </p> <p>Can someone please contact me to resolve this finally as you are *****ing from your own loyal clients!!</p>