KH
Kirstie H
1 reviews | Active since Jun 2017
11 Nov 2021, 15:06
Being charged for a handset on a sim only deal!!!!!!!!
Being charged for a handset on a sim only deal!!!! I've never received a handset! And I'm being charged more than what I was told! I've tried numerous times to correct this mistake! Called, gone into different stores but no assistance to date! Fix the problem, NOW!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Nov 2021, 07:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Nov 2021, 07:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
KH
Kirstie H's updateReviewer Update
08 Dec 2021, 06:54Continous problems with Vodacom! C'mon guys! My debit order just went off, supposed to be R2734 (for this month only) I got debited R3674 .... WHAT IS GOING ON??? Fix this ASAP!
KH
Kirstie H's update08 Dec 2021, 06:54
Reviewer Update
Continous problems with Vodacom! C'mon guys! My debit order just went off, supposed to be R2734 (for this month only) I got debited R3674 .... WHAT IS GOING ON??? Fix this ASAP!