SS
Sherise S
1 reviews | Active since Jul 2022
24 Aug 2023, 15:03
Being charged for a contract I don't have
Vodacom is trying to charge me for something I didn't sign up for. I don't have a contract with them at all, and now they are emailing me everyday saying my account is in arrears. When I call them they say I have to go in to a vodacom store to sort it out because they cannot do anything. USELESS!!!!!!
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Vodacom's replyOfficial
25 Aug 2023, 07:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply25 Aug 2023, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team