Being charged a bill of R7800 for data!
A monthly bill from R115 for a data and ****le package ended up to R7800 for the first week in March. My history also doesn't show anything above R115 per month. I only use this in emergency purposes and remove it immediately when my cap runs out. Now I am getting calls from Vodacom for payment. Please explain how this occurred and why was I not notified when my bundle had been reached (if I was then the SMS came in late) because I would never make use of out of bundle to get a R7800 bill.<br> I will not pay this. Let alone I cannot afford to pay this! I do not have the money for this bill especially from R115 to a R7800 bill?<br> I have disputed this and do not have enough funds in my account and f this comes off my account I will take this up legally.
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
