GB
Gugu B

1 reviews | Active since Nov 2011

10 Jul 2017, 09:42

Being Billed headset Installments twice?

<p>Dear Vodacom, </p> <p>Please can you advise why am i being charged for twice for handset instalment on my account?? I was gong to call but dread being transfered to the different departments and repeating the same thing over and over. </p>

0
Replies (3)
Vodacom
Vodacom's reply10 Jul 2017, 10:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 Jul 2017, 13:10
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

GB
Gugu B's update17 Jul 2017, 15:34
Reviewer Update

no you did not. Who contact me??