1 reviews | Active since Aug 2016
being billed for the phone im no longer using and no one explained that i will have to pay 2 devises
I Had a query with regards to my upgrade, till today no one phoned me to explain why am i being billed incorrectly. so i have decided im just going to reverse all the debit order till someone decide to call me and explain it, in the meantime i will get myself a prepaid sim card to use why you try to sort out my account
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Ms Gertrude Getz Mkay,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Kindly be advised that the above query has been addressed and resolved.
Warm regards,
Shad
Dear Ms Gertrude Getz Mkay,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Kindly be advised that the above query has been addressed and resolved.
Warm regards,
Shad