Being billed for ****

Vodacom billing people for ****<br> <br> I upgraded my contract but now i am being billed for 500mb that i requested via delf service that send me and insufficient sms buy then i magically received it.<br> <br> When i contacted the call centre it was said that i did get it but when i asked proof. I now need to pay and extra R17 for itemising billing WHY!!!!!!<br> <br> I asked for a ref# for the call and was said i will get it via sms I am still waiting.<br> <br> Poot service indeed