1 reviews | Active since Oct 2016

16 Oct 2017, 17:20

Being billed for a 2gb wifi modem contract that I never received!

Account number: NA074721-4 Cellular number: Combined Invoice number: H1-5M4NE Invoice date: 01/10/2017 Due date: 31/10/2017 Being billed for a 2gb topup contract, how is it possible if I never received the items as promised?

0
Replies (1)
Vodacom
Vodacom's reply17 Oct 2017, 06:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team