MA
MOHAMMAD A

1 reviews | Active since Jul 2013

20 Oct 2015, 10:56

BEING ASKED TO PAY A REDICULOUS AMOUNT

Dear Vodacom,<br> <br> I am utterly disappointed that I received a call from a collection company demanding from me a sum of R82974.00. <br> I had a contract with Vodacom and last year due to me losing my job I requested a downgrade. I tried to contact your call centre on numerous occasions and also emailed many times but no one EVER gets back to you. Then your company doesn't have the decency to inform me of my account being handed over and I get a call from MBDCS asking me for ridiculous amounts??? <br> <br> This is unacceptable. I want to settle my account but that amount is ridiculous. where are people supposed to pull that type of money out from. <br> <br> I would never want to do business with a company like yours ever again.<br> <br> I would like someone from the VODACOM office to get back to me in order to resolve this issue and come to a realistic settlement amount.

0
Replies (1)
Vodacom
Vodacom's reply20 Oct 2015, 11:56
Official
Hello msahmod78692,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team