1 reviews | Active since Jun 2017
Being a Vodacom customer is being exposed / vulnerable to *****
<p>I have been *****ed twice in a row. The first time a cellphone upgrade was done in 1 of the Vodacom shops / outlets without me being present. Apparently it was done in December 2017, all I saw was a debit order coming off my account in Jan. 2nd time - in April I received an SMS saying my quote of vetting has been approved, I phoned the same day, the consultant promised to cancel it. End of May 2017, +- R2000 was debited off my acc. Phoned call centre & sent email to complaint early - to date no response from Vodacom </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team