mA
mohammed A
1 reviews | Active since Mar 2011
04 Dec 2017, 15:11
Behind time
Hi this is second time now that when I try to upgrade Vodacom they don't have the phone I want.
2years ago they didn't have the z5 premium and now I want to upgrade to the mate 10 Porsche design and you guys don't have it. Vodacom surposed to be the biggest network but always letting me down with stock.
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Replies (2)
Vodacom's replyOfficial
04 Dec 2017, 15:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Dec 2017, 15:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Dec 2017, 14:18Good day
We regret taking note of your experience.
Apologies for the delay; we await feedback from our Procurement division and will feedback to you.
We apologise for any inconvenience caused.
Regards
Moddy
Best regards,
Vodacom's reply08 Dec 2017, 14:18
Official
Good day
We regret taking note of your experience.
Apologies for the delay; we await feedback from our Procurement division and will feedback to you.
We apologise for any inconvenience caused.
Regards
Moddy
Best regards,