********* behaviour

Very ********* behaviour! I bought a phone a year ago. From the start my phone overheated. Later did drop my phone no damage to the screen and still worked. 2 Months later the phone screen did not come on. I took it to Vodacom in menlyn as they are the Oppo repair centre. The lady gave me a quote for the phone R 9000 for a new screen and back for the phone. I asked her how do you quote that and what if it is a broken CPU. So they went to the technician again and they gave me a new Quote now for R16000 I asked her now that I said what the fault is you add it to the quote! They are very *********. You do not take your car for a service then they tell you okay it Costs 20 000 for parts that might be broken and if not then you already accepted the quote. The technician refused to see me and the guy from Oppo did not speak at all. I am going on social media and making this viral